In the event of a bomb, biological or chemical threat, there are a few procedures that, if adhered to properly, will help alleviate some of the panic and confusion normally associated with such an evacuation procedure.
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Bomb Threats, Terrorist Attack, Biological or Chemical Attack Preparedness
There are two different situations to plan for:
DURING WORKING HOURS
Upon notification of a bomb threat, adhere to the following:
- Immediately dial 911 and notify local authorities
- Report the bomb threat to the nearest ERT Team Chairman or Department Manager, who can inform other chairmen and managers to begin the evacuation of the building
- Notify building management so they can, in turn, notify other possible tenants who may be in danger
- All employees and students or clients should calmly vacate the building via the nearest stairwell, and report to their respective superiors
DURING NON-WORKING HOURS
Upon notification of a bomb threat, adhere to the following:
- Immediately dial 911 and notify local authorities.
- Determine if there are any other employees or students in the office and vacate the building immediately.
- Notify building management so they can, in turn, notify other possible tenants who may be in danger.
Bomb Threats, Terrorist Attack, Biological or Chemical Attack Situations
This section will consider all types of dangerous and threatening situations that may face the company and its personnel. These would include such examples as irate and disoriented customers or employees, as well as armed and unstable individuals off the street. Due to the fact that there are many circumstances that may be placed in this category, it would be virtually impossible to address them all. Therefore, the following is a list of suggested procedures to be utilized in one of these crisis situations. (It is ultimately the responsibility of management to decide how a specific set of circumstances should be handled.). Some things to consider are:
- Have someone (more than one person is suggested) designated to alert the local authorities of the problem.
- Have someone notify the building security (if one exists).
- Make sure that everyone is always prepared for this type of crisis (the last thing needed is a panicked state that may “light the fuse” of this person).
- Make it known that the employees should never argue with these people, in fact it is recommended that the employees keep a smile on their face and do everything in their power to appease them.
- An attempt should be made to reason with the person and portray a feeling of understanding towards them.
- Consideration should be given to the possibility of evacuating the building.
- Having people seek shelter is a final option.
This area may include the potential threat from a student to another student, or a teacher – there will need to be a special section included for schools. For more information on Bomb Threats, Terrorist Attack, Biological or Chemical Attack please see the PDFs below:
Terrorism Preparedness: Click Here
Most Likely Terrorist Use of Chemical or Biological Agents: Click Here
Individual Preparedness and Response to Bomb Threats Terrorist Attack Biological or Chemical Attack: Click Here